Guest recognition
The same human recognised across properties, brands, and booking channels — portfolio-wide.
Entity resolutionComing soon
Meridian
One identity for every guest, everywhere you operate.
Your systems fragment identity: the same guest in three PMSs, the same company across brands, the same property across channels. Meridian collapses them into one governed record — with every merge an audited, reversible decision.
Capabilities04 / 05
Asset resolution
Duplicate properties, companies, and rate plans collapsed into golden records.
Explainable merges
Every merge is a recorded decision with evidence attached — and it can be unwound.
Downstream recognition
Loyalty, service recovery, and marketing all inherit one identity instead of guessing.
A reference spine, later
Today Meridian resolves people. Companies, properties and channels resolve against a maintained reference registry — the industry's topology, versioned and sourced — which comes after the first multi-brand group needs it.
On the kernel
Explore the platform Meridian decides what an entity is; the rest of the platform inherits the answer.
Forge
The hospitality ontology, action engine, connectors, conformed metrics, and public contracts — HTTP, MCP, and generated SDKs — plus Explorer, the operator console.
Proxima
The dedicated cloud: your own single-tenant Forge cell — its own Postgres, region, and jurisdiction — with governed agents and open-weights models served inside the boundary.
Labs
AI products on the same public contracts as every partner — Forge Agents, the first-party runtime, and Talos, its flagship operations agent.
Talos
The flagship operations agent: a versioned definition, evals that gate release, and trust measured as conformed metrics.
Agent Studio
The authoring plane for Forge Agents: compose an agent's tool and data boundary from the live ontology, test it in a no-write sandbox, publish an immutable version.
Ithaca Early access
The PMS: purpose-built screens for arrivals, folios, night audit, housekeeping, and groups & events — running on the governed ontology.
Payments Early access
Embedded payments across every Aerandil product: the card rail, card on file, deposits and payment requests, no-show fees, refunds and disputes, each property's own merchant account, Charge to key — and Watchtower, the fraud network every hotel on the rail feeds.
Forward deployed
Meridian is in build. Shape it with us.
Aerandil is in private development. The next milestone is working with design partners who operate complex, multi-system hospitality businesses.
Design partner channel coming soon.