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Design partners

Run Ithaca with us first.

A small number of hotels run Ithaca before it is generally available. Their day shapes what the product learns next, and they pay the least anyone ever will for it. Applications are open.

Not ready to apply? Book a private demo or take the self-guided tour first.

We use these details to reply and arrange your call, and nothing else. See our privacy notice.

What you getFor the property
Ithaca and Payments, on your propertyThe front desk, housekeeping and maintenance on a phone, the bill and the card, from the day you go live.
The switchover, done with usConnectors read your current system as it stands. We compare the books against the source, rehearse the cutover against your own data, and drill the rollback before the night.
Us on site for go-liveThe first arrivals, the first departures and the first night audit with the person who built it standing at the desk.
The first three months at costHosting cost plus a small margin for the first three months, then the early-access rate, agreed with you in writing before you commit to anything.
The front of the queueWhat your desk needs next is what gets built next. A direct line, not a ticket.
What we askFor the product
A real propertyGuests in rooms, not a test house. Twenty to a hundred and fifty rooms suits the programme best.
A named owner on your sideSomeone who can decide, usually the general manager or the owner, and the person who runs the desk.
Half an hour a weekA thirty-minute call each week for the first three months, where you tell us what was wrong.
HonestyIf a screen slows the desk down, we want to hear it the same day.
A reference, when it earns oneIf it works, a case study and a reference call for the next hotel. If it does not, you say so.
Who it suits

Independent hotels and small groups, in the UK first.

Hotels, resorts, spas and residences. The connectors read Mews, Apaleo and Cloudbeds today, so a property on one of those can be shadowed in days; a property on OPERA or a system without a public API needs more lead time, and we say how much on the first call. The EU and the US follow the UK, in the region your data has to stay in.

How it runsSix steps
  1. ApplyThe form on this page. You get three times for a fifteen-minute call by email straight away.
  2. The callFifteen minutes on what you run today, what hurts, and whether the programme fits. No slides.
  3. The shadow propertyWe read your current system and build your property in Aerandil beside it. You check it against your own books.
  4. The private demo, on your dataYou run your own arrivals, departures and audit on the shadow property, with us on the call.
  5. Go-live, rehearsedThe cutover is rehearsed first and run as one step, with a drilled rollback. Guests keep their confirmation numbers.
  6. The first three monthsWeekly calls, the fixes you asked for, and the price agreed before the end of it.